If your question isn’t answered in our Frequent Asked Questions - F.A.Q , please contact our customer care using one of the options below.
Please provide your question in English, Spanish or French.
Support available through your Members Area
If you are customer or already placed your order, support about your SIM Card (delivery, shipment, recharge, usage, rates etc.), please login with your username and password (as specified in the confirmation email received after registration) prior to submitting your request.
Please fill in the following form to contact us by email and we will get back to you within 48 Hours. Important do not send multiple request to different department as this will be directly treated as spam.
If you are subscriber of the VIP or business Membership, you can contact privately the Global Roaming support Team via chat from your member area, available from 8am to 6pm UTC Time (for regular membership)..