Contact Us

If your question isn’t answered in our Frequent Asked Questions - F.A.Q , please contact our customer care using one of the options below.

Please provide your question in English, Spanish or French.

Through your Members Area

If you are already place your order and have any questions about your SIM Card (delivery, shipment, recharge, usage, rates etc.), please login with your username and password (as specified in the confirmation email received after registration) prior to submitting your request.

User Name

By E-mail

Please fill in the following form to contact us by email and we will get back to you within 48 Hours.

By Chat:

You can also contact the Global Roaming support Team, available from 8am to 6pm UTC Time, via the online chat button on the bottom right corner.


Get Your Eurail Roaming SIM Card!

Today more than ever staying in touch during your trip is critical

Stay reachable anytime and use the internet for travel planning, call, text friends or family and use Social Media to share your travel experiences